Introduction
Welcome to TapFeast ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management platform and services.
By using TapFeast, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Create a restaurant profile
- Make a reservation
- Contact our support team
- Subscribe to our newsletter
This information may include:
- Name and contact information (email address, phone number)
- Restaurant business information (name, address, hours of operation)
- Payment information (processed securely through third-party payment processors)
- Profile information (photos, descriptions, menu details)
Automatically Collected Information
When you access our platform, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Location data (if you grant permission)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing reservations and managing restaurant operations
- Improving and personalizing your experience
- Communicating with you about updates, promotions, and customer service
- Analyzing usage patterns and trends
- Detecting and preventing fraud or security issues
- Complying with legal obligations
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
Service Providers: We work with third-party companies to provide services (e.g., payment processing, hosting, analytics). These partners have access only to the information necessary to perform their functions.
Restaurants: If you make a reservation, we share your contact information with the restaurant to facilitate your booking.
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
We use industry-standard encryption (SSL/TLS) for data transmission and secure servers for data storage. We regularly review and update our security practices to ensure the highest level of protection.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request copies of your personal data
- Correction: Request corrections to inaccurate information
- Deletion: Request deletion of your personal data
- Objection: Object to certain processing activities
- Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent for data processing at any time
To exercise these rights, please contact us at privacy@tapfeast.com.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information about the cookies we use and your choices, please see our Cookie Policy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we securely delete or anonymize it.
Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@tapfeast.com